TVSN Standard Changeover

Due to planned technical changes on WIN, some regional viewers may be unable to receive TVSN on Channel 84 from 2nd September, 2018.

This is because WIN has changed their broadcast delivery standard from MPEG-2 to MPEG-4, which is not compatible on televisions sets that are older models.

If you bought your television after 2010 and you are still not able to get any of the channels that use the MPEG-4 standard, you may need to check with your TV manual or manufacturer if it is MPEG-4 compatible.

FAQs

  1. How do I know if my TV is MPEG-4 compatible?

    Your TV is MPEG-4 compatible if you can see and hear the channels that use MPEG-4 standard.

    If you do not see or hear the channels, you may have to perform either a manual or auto-tune to receive the new channels first.

    Quick guide to get the new channels:

    • Try an auto-scan of your TV (you may need to delete the channels first).
    • Check digital TV tuning settings to see if there is an MPEG-4 AVC channels access option and then perform an auto-scan.

    If, after performing a manual/auto-tune, some channels on your television only have sound and you cannot see any video on the channels that use MPEG-4, then it's probably an MPEG-2-only compatible TV.

  2. My TV is not MPEG-4 compatible-what do I do now?

    If your TV is not MPEG-4 compatible, then there are a couple of options to consider:

    • The cheapest solution is to pick up a MPEG-4 compatible set-top box, which cost around $40 - 60 and connect this to your television.
    • Alternatively, you can purchase a new TV or a Personal Video Recorder (PVR) that is MPEG-4 compatible.

  3. If I buy a new TV will it be compatible with the new emerging standards?

    Almost all new TVs bought today would be compatible with MPEG-4 but it is best to check with your supplier before purchasing.

Thank you for your patience and understanding through this period as we continue to deliver better quality viewing for our customers.